"IndyLaptops is our favorite computer
store. We have purchased two computers
from IndyLaptops. We were very pleased
with the level of service we received.
It's good to know that instead of just
"selling" computers, the store manager
Rob and his team are also extremely
knowledgeable on the subject! "
Trina & Nina
"I am very glad I chose IndyLaptops. I
loved their excellent service, quick
turnaround and realistic prices. I would
certainly recommend them to anyone who
needs to get their laptop/computer
"I want to report how happy I am
concerning the service and treatment I
received from IndyLaptops. Rob and Mark
were excellent in not only solving my
problem, but in helping to increasing my
knowledge of my equipment."
"IndyLaptops rescues me once again. I
trust their advice and workmanship.
They have never let me down and have
done it all with fair pricing. Thanks."
"The best service in
town is at Indylaptops.com. This is my
second purchase. The first one was
wonderful, the staff is knowledgeable
and they helped me choose the laptop
that was just perfect for my needs. I
could not be happier"
"IndyLaptops was able to repair our
company's PC and get our production
equipment back into service quickly and
inexpensively. The sales and technical
staff were very helpful and made every
effort to perform the work efficiently."
"The service at IndyLaptops was
exemplary. The sales rep spent extra
time assisting me with an issue he
contractually didn't have to.
I would recommend them to anyone looking
for good laptop at a reasonable price."
"Best computer support I've experienced!
IndyLaptops offers quality computers at
reasonable prices, and their
professional technical expertise is
"I want to thank you and your staff for
the quick professional service I
received when you cleaned all the virus
off my computer, I have already told a
friend about the good service I
"When I made the first call to
Indylaptops, I knew that I had found the
right place! -
Excellent service, communication, and
repair! Could not be more pleased and
definitely would recommend!"
"IndyLaptops was professional, thorough,
reasonable, and patient in helping me to
upgrade my computer. I hope this is the
beginning of a long relationship with
"Thank you very much for your help. The
computer is great. I could not have done
better any place else.
I really appreciate the time taken to
"I recently had a moment of panic when
my computer crashed and I lost years of
data. The crew at IndyLaptops went above
and beyond the call of duty to make sure
that I got all my data back. I couldn't
have asked for better prices or better
I hope I don't need them any time soon
but when I do, there won't be a second
thought on where I'll go."
- Blake B.
"IndyLaptops serviced our aging Dell
laptop and restored it to "good as new"
condition; fixing broken keys and
helping us finish a system upgrade
install. Service and turn around were
top notch. Wish every business ran as
efficiently and with as much
friendliness as IndyLaptops!"
"I highly recommend IndyLaptops for
their great service, computer expertise
and good, fair pricing on computer
repairs. My experience with this
business was top notched and my computer
has been running smoothly ever since the
"I appreciate IndyLaptops honest and
upfront evaluation and fixed bid to
repair my laptop. They provide an
excellent service at a fair price.
I will use them again in the future."
"I was searching for my first laptop
computer over the internet and came
across IndyLaptops.com. It was close to
me so I went over just to get
some information. I wound up with my
first laptop during my visit. Rob was
extremely helpful and was able to answer
all my questions - and I had a lot!"
"Thank you all so much for the great
service and all of your hard work. I
really enjoyed my interactions with Rob,
and I appreciate so much that the techs
took time to solve *all *of the major
problems that my laptop was having. It
feels like I bought a new laptop for a
steal of a deal, not just a repair.
Again, I am very pleased! Believe me, I
will send as much business as I can to
"My daughters dog pulled her laptop off
the table and broke the screen. I fixed
this but a few days later it would not
come on. I checked for a local repair
shop and found IndyLaptops. 5 min into
the conversation about labor rates and
what they thought was the problem and I
knew I wanted IndyLaptops to fix it.
They knew I had replaced the screen and
I had some knowledge but still told me a
couple things that might be the problem
and I could check. I left the machine
late in the afternoon one day and got a
call the next day as to the problems and
the cost to fix them. Everything they
found made sense, no "mysteries". I
picked it up the next day. Computer
works fine, price was VERY reasonable
and the customer service was great.
"Thank you for fixing my laptops. I
first took them to Best Buy and
they told me it would take $80 to just
look at them. Then they told me that
most likely my laptop will need another
mother board and that will cost over
$500 so they suggested to buy another
computer. I was so happy to learn that
IndyLaptops will look at my laptops for
$20-$30 and after they did. They found
out that my laptop won't turn on because
of the bios and all they needed to do
was reset it. When they called, the same
day to tell me that, I was so grateful
I'm so glad I took my laptops there. I
must say their number one goal is
customer satisfaction and
I am more than very satisfied."
"As an adjunct instructor, who depends
on my laptop for interacting with
students on a daily basis, I have
benefited from the services of the
IndyLaptops staff on numerous occasions.
You keep my equipment functioning, you
resolve both hardware and software
issues quickly and as inexpensively as
explain the pros and cons of various
options that are available and the
implications for future performance of
my equipment. I will continue to tell my
students and anyone else who is looking
about the huge value in customer service
packed into that corner office space."
"Appreciation for the prompt response to my computer dilemma
when my hard drive crashed! Rob stayed late to assess the
situation, provided a clear explanation of the analysis, and
was thorough in offering options for moving forward.
I am delighted to have discovered IndyLaptops!"
provides excellent, thorough and fast service. They also did
not up-sell unnecessary products. I will definitely be back
and I have already recommended their services to others. My
laptop runs great and they
cleaned it too!"
their helpfulness and integrity. We got some great products
at great prices!
"You really went
the 'second mile' to help a novice learn how to use my
laptop, connect to my peripherals, and get the most out of
my new system.
And the price was very affordable so I could manage to make
needed upgrades. Thanks, and I'll tell my friends and
associates about your wonderful products and services."
"As with your previous customers I found your sales person
to be most helpful
and answered questions with useful knowledge and good advice
the computer I purchased. I will happily recommend your shop
to family and
friends if any are seeking computers in the future."
"As usual the
guys @ IndyLaptops are at the top of their game: always
taking the time to provide intelligent solutions in a fast,
courteous and quality conscious manner. Thanx for the help
"I took my HP laptop to IndyLaptops for
an estimate for solution of a
defective display. I was advised of the
procedure for the estimate and later
that day I was called with that
information. I authorized the repair and
amazed at how efficient the whole
process presented itself. Everything was
explained to me ahead of time and I will
absolutely recommend them for
upfront valued service."
"The service my wife and I received at
IndyLaptops was first-class all
the way. From an analysis and damage
report to regular phone calls
updating us as to where we were in line
for repairs, the technical support
was friendly and professional in
everyway. We have used other repair
services before and IndyLaptops is the
best in our opinion."
Les & Susan Taylor
"I recently brought my laptop in (for
Service) and within 24 hours you had it
back in my hands.... great job!
"I found out about IndyLaptops via an
internet search and was very impressed
with the testimonials. My experience was
right in line with the expectations from
what I read. The staff was professional,
provided detailed explanations and was
fair from a cost standpoint. I could not
have been happier with my overall
experience. My laptop was repaired and
returned quickly and the work actually
cost less then the estimated price. I
will return if and when I have problems
in the future.
Thanks for you help"
"IndyLaptops has always been extremely
helpful and fairly priced. I have had
nothing but good experiences here, will
refer others, and will most certainly be
back in the future."
"I recently bought 2 desktop units.
IndyLaptops was very helpful. They are
everything they said they would be, I
couldn?t tell them from new. Saved a
bunch of money too. I have a feeling I
won?t be back for awhile because these
things run so well. I will definitely
recommend IndyLaptops to anyone looking
for a used computer."
"In the midst of a bad
economy, IndyLaptops was
one of the few places in
which I found reasonable
prices which would allow
me to be plugged-in to
the ever-present and
necessary Web. Further,
my novice status and
anxiety over such was
quickly corrected for by
the Store Mgr.'s (My new
Brother, Robb) baptismal
of my hungry brain with
but very pertinent info.
concerning the specs. of
different machines as
well as the pros and
cons of purchasing a
instrument vs. a
consumer one. I am
grateful, and will
spread the word of this
good experience, of
which seems to be in
short supply these days
"I will never go to a
big box store to buy a
computer again. It is so
important to be able to
talk to someone that
really knows computers -
someone that sells
dishwashers and TVs too.
I have purchased two
from IndyLaptops in the
past year, and will
continue to buy from
them as I
add computers to my
business. I have been
able to ask questions
them answered in
language that I
understand. They have
listened to my needs and
have been able to
provide the right
computer at a great
price. I have
never felt like I'm
being oversold or pushed
into a particular brand.
They are an outstanding
"I recently had some
computer problems. Took
it to IndyLaptops and it
was diagnosed as a hard
drive problem. Secured
the hard drive, updated
to Windows 7 and
everything was back to
normal. The best part of
this was the help and
assistance from Rob in
ironing out some
developed which I was
unable to overcome
"I found myself on a
business trip in
quickly that I'd
the wrong power supply
laptop. Knowing I'd be
out in Indy for an
entire week, it was
I needed help, and
FAST-- I made a few
phone calls, but within
was clear that
IndyLaptops was the best
choice, all around; they
questions that were
actually relevant, and
made time for me. Within
an hour, I was back at
my hotel, able to work,
function, and connect,
the exact piece of gear
I needed, having spent a
great deal less time and
money, to receive the
best of all possible
solutions. Rob was
excellent, and I could
the best service I have
ever received from an
electronics store in my
Kudos to you all.
"Thanks so much... for
helping me with
obtaining a "new to me"
computer. It has been
working great and I
appreciate all the
answers to my questions
and answers to questions
I did not even know to
ask. Great info. I have
transferred data from
old to new computer so I
feel more secure with my
data now. If I should
choose to recycle my old
computer I will return
and appreciated your
explanation of why it is
important to recycle to
a company that takes
I have already
recommended your company
to friends who have
asked for help with
their computers. Thanks
for the great service."
"I was very much
impressed with Rob's
fixing my laptop
I have since recommended
his services to close
friends and business
"You guys are the greatest. It is good
to know that there is someone I can turn
to who I trust."
"Excellent service and expertise. Got me
"I needed a replacement monitor, and
found IndyLaptops ad on the internet.
Upon visiting the shop, I was impressed
with Rob's competence and knowledge
as he demonstrated two models of used
monitors. The price was great and my
satisfaction very high (so far) for the
one I bought."