IndyLaptops ● 10567 N. College Avenue ● Indianapolis, IN 46280 ● 317.844.9495


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 90 Day Limited Warranty for Used Laptops, Computers, LCD Monitors, Used Hard Drives and Used Accessories

  • All products are used-refurbished, unless otherwise noted. 
  • The warranty period is 90 days beginning on the date of purchase. Warranty applies to equipment hardware only, not software.
  • This warranty excludes damage caused by abuse (accidental or otherwise), improper electrical connections such as non-grounded electrical plugs, adapters for European style plugs, and problems caused by use of parts and components not supplied by IndyLaptops.
  • IndyLaptops is not responsible for any data loss due to equipment failure, media failure or customer negligence. It is your responsibility to have a routine Data Back-up Plan in place.
  • This warranty does not cover the Operating System (Software) or virus, spyware & malware infections. It is very important to keep your Antivirus and Windows Operating System updated and to have a routine Data Back-up Plan in place.
  • The determination of fitness for warranty repair or cause of failure is at the sole discretion of IndyLaptops.
  • If warranty service is required, simply bring in your covered product with original sales receipt to IndyLaptops at 10567 N. College Avenue, Indianapolis, IN 46280, during regular business hours, and a representative will assist you.
  •  Typical turnaround time is 1-5 business days from receipt of the product for service.

ATTENTION: Before presenting the product to IndyLaptops for service, be sure to back up any critical data on the hard-disk drive(s) and any other storage device in the laptop. Data loss is not covered under this warranty.
We may use new, used, or reconditioned parts at our discretion in performing warranty repairs or configuring replacement products. If IndyLaptops repairs or replaces a product, its warranty period is not extended from the original invoice date.

6 Month Limited Warranty for Hard Drives

  • 6 Month Warranty Applies Only to Factory Recertified Hard Drives. 
  • The warranty period begins on date of purchase.
  • IndyLaptops is not responsible for any data loss due to Hard Drive failure or customer negligence. It is important to have a routine Data Back-up Plan in place.
  • The determination of fitness for warranty repair or cause of failure is at the sole discretion of IndyLaptops.

 

Limited Warranty for Laptop Motherboard Repair or Replacement,

LCD Replacement and Other Hardware Repairs

  • Warranty period varies depending on parts and/or level of repair service performed.
  • Please see front side of receipt for specific Warranty length.
  • IndyLaptops is not responsible for any data loss due to Hard Drive failure or data corruption, Component failure or customer negligence.
  • The determination of fitness for warranty repair or cause of failure is at the sole discretion of IndyLaptops.

 

No Warranty on Virus\Spyware\Malware Removal or O.S. Reinstall

 

 Due to the various ways that a computer can become infected with viruses, spyware or malware, there is no Warranty available for this service. Remember, it is your       responsibility to keep your Antivirus and Windows Operating System updated and use caution and common sense when using the Internet. Always pay special attention   to any Social Networking sites such as Facebook or MySpace and be sure to search their Help area for tips on staying safe on these types of sites. IndyLaptops  recommends that users ALWAYS avoid high-risk file sharing sites.

IndyLaptops Return Policy

 

   IndyLaptops allows a Three Calendar Day return period beginning from the date on your sales receipt.

   A 15% restocking fee will be charged on all returns.

   All merchandise must be in original as-sold condition to be eligible for return, and is at the sole discretion of IndyLaptops.

   All installed or opened software sales are final; (i.e. Microsoft Windows OS, MS Office, Norton Internet Security, etc.)

 Special Order Parts or Accessories

 

         Special Order parts or accessories are non-refundable. All Sales are Final on Special Order parts or accessories.

 

We are committed to working with our customers to process all warranty issues

in a timely and courteous manner.


10567 N. College Avenue
Indianapolis, IN 46280
317-844-9495

 

 

Refurbished Laptop and Desktop Computer Sales and Repair ● Serving Indianapolis ● Carmel ● Fishers ● Noblesville & all of Central Indiana

 

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