Indy Laptops LLC (“Indy Laptops,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through indylaptops.com.
Information We Collect
When you contact us through our website, by email, or by phone, we may collect information you choose to provide, including your name, email address, phone number, device or service details, and message.
We may also receive limited technical information when you visit our website, such as your browser type, device type, IP address, pages viewed, and general usage information.
How We Use Information
We use information to respond to inquiries, schedule or provide services, communicate about your repair or purchase, improve our website and customer service, and maintain the security of our systems.
Text Messaging (SMS)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Customers who expressly agree to receive text messages from Indy Laptops may receive messages about their computer repair, including repair-status updates and repair-related questions. Customers who book an on-site or in-home service visit by phone may also receive visit confirmations, reminders, scheduling updates, and arrival updates. We do not send marketing text messages.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for help. You may also contact us at (317) 844-9495. Consent to receive text messages is not a condition of purchasing goods or services.
More Information About Your Privacy and SMS
We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent are used to document permission to send the service-related messages described in this policy and to honor opt-out requests. This opt-in data and consent will not be sold, rented, disclosed, or shared with any third parties.
How We Share Information
We do not sell or rent your personal information. We may share information with service providers that help us operate our website, communications, or business systems, but only as needed to provide those services or comply with applicable law. However, we will not share your SMS opt-in data and consent with any third parties.
Our messaging provider and mobile carriers may process mobile phone numbers and message content as needed to deliver text messages you have requested. They may not use this information for their own marketing or promotional purposes.
Cookies and Website Tools
Our website may use cookies or similar technologies to help it function properly and understand general website use. You can control or delete cookies through your browser settings.
Links to Other Websites
Our website may link to third-party websites, including Google and review platforms. Their privacy practices are governed by their own policies.
Security
We use reasonable safeguards to protect information we receive. However, no website or electronic transmission can be guaranteed completely secure.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was most recently revised.
Contact Us
If you have questions about this Privacy Policy or your information, contact:
Indy Laptops LLC
601 E. 106th Street, Suite 150
Indianapolis, IN 46280
csc@indylaptops.com
(317) 844-9495